Inconsistent member counts between the web platform and billing agency resulted in more members than were billed. Multiple systems and limiting access control solutions hindered scalability.
New Exerp online capabilities through an API created one source of truth for members, access, and finance. The results in addition to clarity? Additional revenue sources from DD bounce fees, and integrated access control removing all barriers with limited memory and access rights is now dynamic.It’s all led to consistent annual growth.
The Exerp platform seamlessly scales with growing health clubs. Since 2013, Exerp has supported PureGym on their journey to become the UK’s largest operator measured by sites and members, reaching 1 million members at the start of 2018.
60 CLUBS - PureGym acquired by CCMP, a US based private equity firm
85 CLUBS - Launches in-house Member Services
132 CLUBS - Acquires LA Fitness UK
170 CLUBS - Launches Exerp Member App
192 CLUBS - PureGym acquired by Leonard Green & Partners, a US-based private equity firm
200+ CLUBS - Reaches first 1M members